The majority of families in the UK have a car and it is almost impossible to do without one in the current climate. It is the family taxi, the chosen vehicle to borrow when going out on a date, the delivery vehicle for the weekly shop and the method by which all the family get to go out together for the day on the odd Sunday or two. Most cars are not new and so need some occasional work on them to make sure that they are up to safety standards and that they are mechanically sound. The right mechanic can be a life saver and the wrong one can be a nightmare. There is an expectation that we expect our regular mechanic to work with speed and to not overcharge the costs of repair. Therefore, when looking for a mechanic you really should be looking for the following qualities.
- Good Customer Care Skills – A good mechanic may be able to fix your car every time and find the problem quickly, but even the best mechanic fails if he isn’t able to have a relationship with the customer. It is important that he is able to explain what is wrong with the vehicle in layman’s terms that it is easily understandable, and he needs to be able to put them at ease so that they trust him when he tells them about what needs to be done. You need to be confident in his abilities and not to second guess him.
- Great Diagnostic Skills – The sign of a good mechanic is that they can recognise a problem even by just listening to the car running. If you are looking to do a car MOT in Peterborough then you want him to be able to source out all the issues with your car so that when it goes through the MOT, that it passes first time. This will save you time and money so you don’t have to go back and do it again.
- Strong Work Ethic & Technical Aptitude – A good mechanic will get to the root of the problem and get it fixed without any nonsense and creating more work to do, where there isn’t any. His honesty is paramount and he should also have all the most up-to-date diagnostic tools so that he can fix or find any issue with your car. This all allows you to save time and money when going to visit him.
- Qualification And Certification – Your mechanic should possess all the necessary qualifications needed to be able to work on your car with competence and knowledge. While some mechanics may not have the necessary paperwork and may just have a natural talent for the job, seeing some efforts to improve is always a good sign that they wish to remain professional and relevant. It also lets you know that his knowledge is up-to-date with current models and that gives you great peace of mind.
Much like choosing the right doctor or surgeon, choosing the right mechanic can be the difference between a pleasant experience and one that you won’t want to go through with again.